As the Christmas and New Year period steams towards us, it’s time to cast an eye forward to 2020. Many businesses will perish but those that take advantage of modern technology have a good chance of getting through the current time of problem and find growth as and when things get back to normal. Far from pulling hospitality away from its soul as a people-centric industry, the adoption of new technologies allows businesses to deliver greater personalisation and better service. Ever-changing technology means that the expectations of hotel guests are constantly evolving. Hospitality industry sees job growth come to a halt, with little hope ahead Published Fri, Dec 4 2020 11:32 AM EST Updated Fri, Dec 4 2020 3:28 PM EST Nate Rattner @naterattner Supply . The new decade has arrived with a flourish—and with it a new era of hotels, restaurants, and other creative hospitality spaces. Airbnb and short-term rentals will continue to impact hotels. What technology will the hotels of the future need to adopt in order to deliver a … Thank you for taking the time to read this news article “Modern technology could help the Spanish hospitality industry ”. All elements of business and leisure travel, from lodging and ground travel, to … Say goodbye to the breakfast buffet and room service and get ready for kiosk check-in and lots of space in the elevators. In 2020, the hospitality industry faced struggles nobody ever could have imagined. Posted at 23:11 4 Dec 2020 23:11 4 Dec 2020 Empty seats and beer destroyed as Welsh pubs close The new restrictions have been described as "a devastating hammer blow" to the hospitality industry. LONDON - Nearly six in ten event planners (58%) across the UK and Europe are struggling to reschedule in-person events in 2021 because of insufficient health and safety protocols at venues, according to Cvent’s 2020 Planner Sentiment and Sourcing Report: Europe Edition published today. Artificial Intelligence (AI) The most well-known examples of AI in the hotel industry are chatbots and instant replies. We ve rounded up what s coming up in hospitality in 2020 … One of the trends defining travel and hospitality in 2020 and beyond, is the new luxury consumer requiring a shift from wasteful extras such as sewing kits, slippers and leaflets. The pandemic challenged the hospitality industry like no event before. The rise and constant growth of technology or the benefits of technology in hotel industry has guided a huge increase in the expectations of the end consumer too. Aug 13,2020 Confronted with New Challenges, Hospitality-Industry Remote Employees See Positive Results with M3’s Tailored Software Enhancements; Aug 13,2020 Improving Direct Bookings in the Wake of COVID-19; Aug 13,2020 BEONPRICE Raises €2.5M Funding Round, Boosting its vision of Being the Benchmark for Revenue Management Worldwide This is the opinion of today’s hoteliers and yet, they have a harder time envisioning the necessary technology developments needed to meet customer demand. Let’s take a look at the hospitality trends for 2020 to help you plan for the next year. With the way technology is developing today, it seems like these trends will be here to stay. A sector that traditionally offered a high-touch experience has very smoothly moved into using contactless technology and has been social distancing with ease. Toronto was one of them. (2020). What does the future hold for contactless experiences? Typically, hotels follow the travel industry when it comes to the adoption of new technology. Technology is constantly evolving, and the hospitality industry is quickly catching up with it. With the rise of technology and shifting consumer behaviours, the hospitality industry is set to experience another year of growth and changing tides. The hospitality industry is ever-growing and increasingly competitive. HOSPITALITY NEWS-REVIEW 4 References: Parvez, M. O. Register for free and have access to hundreds of articles on the hospitality market today. Hospitality (especially, hotel industry) is one such industry that is also witnessing this transformation. In fact, this was the experience in a few global cities in 2002 and 2003. Rhou, Y., & Singal, M. (2020). The new hospitality technology has greatly advanced the operations of hotels in terms of allowing guests to get rooms and gain access to all of the available services offered. 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